Coffee chain reverses policy introduced in North America in 2018 that let anyone use its facilities
Starbucks has said that people using its coffee shops in North America need to buy something, u-turning on a policy which allowed anyone to use its toilets even if they had not made a purchase.
The world’s biggest coffee chain this week published a new code of conduct saying that “Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms”.
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