Report concludes government failed to fix basic mistakes and civil servants ‘asleep at the switch’
More than 200,000 pensioners were left out of pocket by a total of £1.3bn last year and many will never be repaid because of lax record keeping, according to parliament’s spending watchdog.
Computer errors at the Department for Work and Pensions (DWP) meant 165,000 also missed out on £1.2bn in the previous year, the public accounts committee (PAC) found.
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